Refund policy – Botswana

2018-12-20T12:38:26+01:00

Is there a refund in case I cannot join?

If for any reason you are unable to attend the trip, you can cancel your registration via email (hello@swissphotoclub.com).

Here are the conditions for a refund after booking the trip:

<270 days: 20% handling fee will be deducted 270 - 180 days: 80% of the amount will be withheld 179 - 0 days: 100% of the amount will be retained Tickets can be resold.

Refund policy – Botswana2018-12-20T12:38:26+01:00

Kruger Trip Cancellation Policy

2020-02-09T17:16:56+01:00

If for some reason you can’t make it on the trip, please email us ASAP by simply sending an email to hello@swissphotoclub.com.

The following conditions apply to cancellations for the trip:

Up to 2 months before departure: 25% of the price is held as cancellation

Between 8 and 6 weeks before departure: 50% of the price is held as cancellation

Less than 6 weeks before departure: 100% of the price is held as cancellation

Tickets are not for resale.

Kruger Trip Cancellation Policy2020-02-09T17:16:56+01:00

Balloon Rides – Can I decide later

2018-11-13T12:18:30+01:00

Yes sure, but we do not recommend this. June is a very high season for the region, so if you postpone your decision to last minute, there is a high chance that we might not be able to arrange you to be in the same basket together with the instructor and the rest of the group. However, we will try regardless:)

Balloon Rides – Can I decide later2018-11-13T12:18:30+01:00

Balloon rides – What if I’m afraid of heights or get airsick in planes?

2018-11-13T12:17:54+01:00

Flying in a high sided balloon basket is not like standing in a roof or a high ladder. You don’t get that vertigo feeling. It is more like the ground is unfolding beneath you and because you are moving with the wind, there is no wind blowing. The basket does not rock or sway so you can’t possibly fall out.

You will not get airsick: The turbulence which usually causes motion sickness is completely absent in a balloon ride, as the balloon proceeds with the airflow. The flight of a balloon is almost too smooth to describe.

Balloon rides – What if I’m afraid of heights or get airsick in planes?2018-11-13T12:17:54+01:00

Any age limit for balloon rides?

2018-11-13T12:17:13+01:00

Children below age of 6 are not accepted in the balloon rides. Because of the height of the basket, they will have difficult time to see anything and enjoy the hot air balloon tour. They may also have difficulties to proceed with the landing process.

Any age limit for balloon rides?2018-11-13T12:17:13+01:00

Balloon Tour Cancellations

2018-11-13T12:16:44+01:00

Balloon tours are depending on weather conditions. Turkish Civil Aviation Authority has a Representation Office in Cappadocia that gives approval of balloon flights if the weather conditions are within limits. This applies to all hot air balloon companies in Cappadocia.

If there is a cancellation made by the Turkish Civil Aviation Authority (due to bad weather conditions), you can choose to be rescheduled to next morning subject to availability or get 100% payment refund.

Balloon Tour Cancellations2018-11-13T12:16:44+01:00

Can I cancel my membership and get a refund?

2018-05-28T16:58:39+02:00

You can see the full refund policy for membership here. In summary, you have the right to cancel your membership during the 14 days after the subscription begins, provided that you have not joined any member activities before your refund request.

After this 14 days period or after you join one of the members activities, refund is not possible, but of course you can cancel automatic renewal if you subscribed with your credit card.

Can I cancel my membership and get a refund?2018-05-28T16:58:39+02:00
Wir sind umgezogen! Bitte besuche uns unter unserer neuen Adresse swissphotoclub.com. We have moved! Please visit us at our new address at swissphotoclub.com.
Wir sind umgezogen! Bitte besuche uns unter unserer neuen Adresse swissphotoclub.com. We have moved! Please visit us at our new address at swissphotoclub.com.
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